Posted: August 16, 2010

Catholic Charities Archdiocese of New Orleans has the following openings:

Apply online at www.ccano.org

Department: Development
Reports to: Database Manager

Position Summary – Development Associate

The Development Associate plays an important role by providing administrative support to the Development Office. The Development Associate's main responsibility is to receive, record, and respond to donations while maintaining database integrity. Donations can be in the form of checks, charges or cash, all of which must be recorded in the Raisers Edge database. All information recorded within the database is expected to be accurate and up-to-date. The associate must send gift acknowledgments with an appropriate signature or handwritten note. Any donor records that are not electronically kept are also the chief responsibility of the development associate.

MAJOR RESPONSIBILITIES/DUTIES:
a. Receive daily mail and prepare daily donations for gift entry
b. Perform all gift entry, including mail donations, United Way, in-kind donations, and internet donations.
c. Produce acknowledgement letters for all donor gifts.
d. Enter constituent data for all individuals and organizations, including address updates/corrections, and relationship links, including contact persons for "Primary Contact" for businesses.
e. Produce letters and envelopes for mass mailings.
f. Continually update and correct database records.
g. Process credits to donors.
h. Maintain guest lists, gather and prepare registration materials and other duties as assigned for fund-raising events.
i. Receive and respond to phone calls from donors
j. Other duties as assigned

Possible performance measures:
He/she will enter pledges and gifts, including credit card transactions, gifts of stock, matching gifts, gifts in kind, etc., will generate and distribute acknowledgements and pledge reminders.
He/she will conduct basic research of constituents using the internet to update addresses, etc. as needed and will research returned mail to determine correct address and valid months including contacting constituent for most accurate and up to date information. He/she will process donations and have gifts acknowledged within 24 to 48 hours.

Knowledge Required
• College diploma with experience preferably in a not-for-profit development office or equivalent combination of experience and education may be considered
• Database experience – 1+ years of Raisers Edge preferred
• High-level proficiency in Microsoft Word (including mail merges), Excel and internet research/navigation
• Strong attention to detail – ability to maintain accurate database information, proofread and edit documents
• High level of typing accuracy and speed
• Ability to present information concisely and effectively, both verbally and in writing
• Ability to balance and prioritize multiple tasks
• Ability to work effectively in team and individual settings
• Excellent interpersonal skills

Equal Opportunity Employer

Apply online www.ccano.org