Posted: June 07, 2011

We have an exciting opening at Community Oxygen Service in our billing department for a Collection Advocate.

Job Purpose — Generate revenue by making payment arrangements; collecting on outstanding patient-owed receivables; monitoring and pursuing current and delinquent accounts.
Duties — Work with patients to educate them on how their medical insurance works. Handle a high volume of incoming and outgoing phone calls in a highly professional and helpful manner. Identify trends and recommendations that will allow for improvement of overall reimbursement of our customers, which are DME/IV medical providers.
Skills Necessary
• Knowledge of medical billing practices and/or the DME/IV industry a plus
• Ability to work in a fast paced environment dealing with a high volume of calls
• Customer service skills
• Professional phone voice
• Good typing skills
• Ability to adapt to multiple software systems
• Investigative skills
• Knowledge HIPAA regulations a plus
• Self motivated and results oriented
• Attention to detail
• Conflict resolution skills

Only serious inquires will be considered. Please submit a coverletter with your salary requirements along with your resume.