Posted: June 22, 2011

Ochsner is currently seeking a Supervisor of Business Services for the following: The incumbent will lead the daily operations of all assigned divisions within the Hospital Admitting Department, and in collaboration with the Director of Patient Financial Services. Manages plans and organizes all Business functions including staffing, staff development/training, purchasing, and budgeting. Manages the implementation of policies and procedures required for success under the direction of Business Service Administration. The incumbent is responsible for managing initiatives to improve processes, maximizing efficiency, providing excellent customer service and maintaining high employee morale.

Requirements: Bachelor's degree in Finance, Accounting or Nursing required or active pursuit of degree or willingness to pursue degree commitment to be signed upon offer acceptance. Master's preferred. Knowledge of business management principles including operations, finance, audit, utilization management, authorizations, referrals and personnel and resource management Five to seven years of accounting, finance, management information systems experience and three years of related transaction processing experience preferably in a health care setting including at least three years of management experience in a health care setting. Alternative: Three – five years of related transaction processing experience preferably in a health care setting and a Master's degree or professional certification may fulfill the education/experience requirement.

Demonstrated ability to manage within a budget and understand financial statements sufficient to analyze trends and make recommendations. Excellent communication skills and ability to work collaboratively with
Physicians, Managers, Directors, V ice Presidents, and Support Staff. Must have ability to manage professional staff employees, team leaders, and non-exempt employees. Ability to anticipate issues that adversely impact the function of the department and use deductive reasoning skills to solve problems.
Proficient in the use of personal computers, CRTs, and associated software applications (Excel, Word, Visio, email functions. Must have strong technical and analytical skills associated with various Database Management products (e.g., RMDS, VRPS, ACCESS). Experience with a large automated transaction systems preferred. Extensive experience with managed care insurance plans and Interqual criteria is a must.

Excellent decision-making, delegating, communications, and technical writing skills required. Must have demonstrated leadership skills and ability to foster an environment of team work, professionalism, customer satisfaction, high performance, and mutual respect of others, plus possess a "Make it Happen" attitude and the ability to dazzle our customers.

All applications must be submitted through Ochsner's Career website to be considered. www.ochsner.org/careers. EOE.