Posted: July 15, 2011

Ochsner is currently seeking an OD Consultant for the following:
• Develops customer service curriculum
• Conducts small and large scale training programs with an initial focus on customer service
• Coordinates a full scale customer service program with the Director of OD
• Serves as a consultant to departments working to improve service standards and culture
• Conducts new hire orientation service standards
• Monitors service improvement initiatives in coordination with organizational goals

Requirements: Bachelors required; Masters Degree preferred in Education, Psychology, or related field; 1-3 years experience delivering training programs, curriculum development, and internal consulting; knowledge of word processing programs including Word, PowerPoint, and Excel; strong project management skills; excellent analytical and problem solving skills; interpersonal skills.

For more information and to apply online, please visit www.ochsner.org/careers. EOE.