Posted: August 23, 2011

Are you ready to explore new challenges?

At Marriott we can help make it happen – with opportunities for building new skills, co-workers who share your enthusiasm and clear career paths that offer experiences for growth and promotion. Whether you are a seasoned hospitality professional or just beginning to plan your career, we invite you to discover Marriott.

People are our business. We know that by investing in our employees, continuously innovating ways to meet our guests’ changing needs, and operating our business with a sense of purpose in every community we call home, we’ll continue to be successful long into the future.

If you have a passion for people and a spirit to serve, we invite you to discover our world and learn more about what makes Marriott such a success.

Job Opportunities:
Renaissance Pere Marquette Hotel OR Renaissance Arts Hotel
817Common Street 700Tchoupitoulas Street
New Orleans, LA 70112 New Orleans, LA 70130

Position: Supv-Front Office – Renaissance New Orleans Pere Marquette Hotel
Location: New Orleans , LA, 70112

Job Description

Renaissance New Orleans Pere Marquette Hotel, located at 817 Common Street seeks a Supv-Front Office to join their staff.

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Benefits may include: medical, dental, vision, 401(k) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more.

You must apply on-line to be considered.

To begin your journey, go to www.marriott.com/careers

Click on Apply Now, United States and Territories – Non-Management which will open a new window. Upon entering the application website, search for openings by Zip Code. Click Submit. Positions are listed in grouping “NEW ORLEANS RENAISSANCE PERE MARQUETTE AND MILA, RENAISSANCE ARTS AND LACÔTE BRASSERIE, AND DOWNTOWN COURTYARD”. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the Finance and Accounting department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.

Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc., and LatinaStyle magazine among others. FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For”, for the twelfth consecutive year.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott International es una empresa que ofrece igualdad de oportunidades, dedicada a emplear una fuerza laboral diversa y mantener una cultura inclusiva.