Posted: November 08, 2011

FirstLine Schools – Samuel J. Green Charter School
School Operations Manager

Position Summary

FirstLine Schools seeks a School Operations Manager to oversee operations for Samuel J. Green Charter School, one of its K-8th Grade Schools. The School Operations Manager (SOM) at Samuel J. Green is responsible for managing and coordinating general school operations and administration with the primary objective of supporting school leadership and enabling the school leader and the academic team to focus on student achievement. The SOM is a member of the site’s leadership team and the position is based in the school building. To execute his/her responsibilities, the SOM works closely with the FirstLine (FLS) Network business office, network leadership staff, and Front Office Administrator. This is a year-round position.

The School Operations Manager will provide on-site coordination of the following:

• Operations
• Financial Administration
• Facilities & IT
• Human Resources
• Specific Responsibilities

Operational Functions

• Responsible for site level procurement of supplies, materials, equipment, and inventory management
• Manage communication with transportation services, ensuring appropriate routes, timeliness and discipline and troubleshooting issues with school or individual riders
• Manage communication with food services, ensuring appropriate quality and timeliness, supporting Federal School Lunch form collection and compliance and troubleshooting issues.
• Local manager for other third party service contracts, ensuring ongoing monitoring and implementation of contracts.
• Implement recruitment campaign for students (e.g., new students, intent to attend, waiting lists) including engagement in local marketing initiatives, demographic analysis, coordination with local/regional communications specialists
• Oversee student enrollment at school site and, as required, lead the enrollment process by working with the school leadership, secretaries, teachers, and the network office/advertising to meet enrollment targets.
• Work with school and FLS network personnel to maintain integrity and accuracy of student records, including maintenance and tracking of attendance and retention.
• Coordinate logistical issues for school field trips, events and extra-curricular activities as requested
• Respond to and resolve routine internal and external inquiries with parents, employees and school organizations
• Provide coordination and support for internal and external events at the school site
• Support planning and implementation of emergency plan as needed
• Prepare reports on site operation

Financial Administration Functions

• Manage and reconcile school’s petty cash funds
• Prepare check requests as required
• Provide financial oversight, including invoice approval
• Provide site based support for accounts payable and payroll documentation
• Provide site-based leadership in preparations for year-end audits as well as any site audits from state or federal agencies in coordination with the FLS Business office
• Provide information for all federal, state, and local grant applications and reporting as requested by the FLS Business office
• Support school leader in reviewing monthly financial reports and updating monthly financial estimate templates

Facilities & IT

• Local manager for facilities maintenance, security and other third party service contracts, ensuring ongoing monitoring and implementation of contracts
• Ensure rapid and appropriate repair of property as needed and coordinate the logistics of long term repair or remodeling projects.
• Support planning and implementation of site safety protocols and emergency plan as needed
• Coordinate technology implementation (planning, procurement, and training.)
• Coordinate on-site IT support

Human Resource Management Functions

• At the discretion of the school leader, manage day to day activities of designated non-instructional staff.
• Cooperate with Director of Talent Management to train on and implement HR and other policies and procedures at school
• Cooperate with the Director of Talent Management to train on and implement HR and other policies and procedures at school

Position Reports to:

• School Leader
• FLS Chief Operating Officer

Position Requirements

Education & Experience

• BA or higher degree
• 2-5 years in nonprofit management, facilities management or school operations management
• Dedication to the FLS mission and vision for open admissions education
• Demonstrated record of exceptional organizational, analytical and communication skills
• Demonstrated ability to work effectively with a diverse population of stakeholders
• Proficient in Microsoft programs, comfortable with database programs

Additional Qualities & Characteristics of all FirstLine Staff:

• Believe in every student
• Achieve results
• Take personal responsibility
• Thrive on feedback
• Are passionate about their craft
• Collaborate
• Share a commitment to creating great schools in New Orleans