Posted: December 29, 2011

A place in the world with style like yours. Great benefits, training, opportunities for career growth and promotion.

Bring your whole self to work. As an ambassador at the world’s leading lifestyle brand.

Position: Guest Service Aide

Location: Renaissance New Orleans Pere Marquette Hotel- 817 Common Street , New Orleans , LA, 70112

Job Description: The Renaissance New Orleans Pere Marquette Hotel seeks
a Guest Service Aide to join the Renaissance Team.

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Benefits may include: medical, dental, vision, 401(k) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more.

You must apply on-line to be considered. Explore opportunities that fit your style at www.marriott.com/careers.

Click on Apply Now, United States and Territories – Non-Management which will open a new window. Upon entering the application website search for openings by zip code, then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.

Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.