Posted: January 15, 2012

Successful candidates will thrive in a fast-moving environment, while demonstrating flexibility, self-motivation, and a willingness to contribute to a dynamic team. Strong interpersonal skills, excellent technical writing and editorial knowledge, as well as a deep understanding of authoring and web publishing tools are required.

Qualifications:

• Research and document new and updated features for company products. Work with key stakeholders to obtain information and perform reviews.

• Develop new documentation as needed and maintain/improve existing documentation.

• Become a subject matter expert in assigned product areas.

• Collaborate with developers, designers, product managers, and customer support to ensure accuracy and quality of documentation to contribute to a positive user experience.

• Understand and adhere to department style and process guidelines.

• Understand product development methodologies in an Agile environment.

• Foster and maintain relationships with other team members and key stakeholders.

Requirements

• At least 3-5 years of experience as a technical writer.

• Excellent attention to detail, organizational, and general communication skills.

• Proven ability to create documentation in short cycles and to work on several projects simultaneously.

• Ability to work independently.

• Excellent writing skills and demonstrated progression of learning department style standards.

• Awareness of trends and best practices in the information communication field.

• Bachelor's degree or equivalent experience.

• Proficient in using Writing XML Tags to produce Word, PDF, HTML and online help files.

• Experience documenting a broad range of current software technologies or technical processes

• Ability to learn new technologies, software, and concepts quickly.