Posted: May 13, 2010

FirstLine Schools
The mission of FirstLine Schools is to create and inspire great public schools in New Orleans. We do this by directly operating non-selective public schools and by developing training programs for teachers and school leaders across New Orleans.
Our schools prepare students for higher education and fulfilling careers by:
• Ensuring high achievement for all students.
• Providing a rich variety of educational experiences to nurture students’ social and emotional development, love of learning, and aspiration to achieve their educational and career goals.
• Developing the skillfulness of our staff and creating sustainable working conditions that facilitate their success.
FirstLine Schools takes the charge of closing the achievement gap seriously. We support, develop and hold accountable our students, staff and administration for high student academic achievement and transformative programming.
Position Summary
The Technology Manager ensures that appropriate technology is available and in working order and supports the design, implement and management of a technology program which ensure the success of individuals at each school at network office.
Responsibilities
• Develop, manage and evaluate technical assistance, maintenance and repair procedures for equipment to ensure that FirstLine computers, telecommunications equipment and audio-visual equipment are available and in working order.
• Perform maintenance functions on the local-area network including back-ups, user access, data security and data recovery.
• Ensure that student information systems are backed up and available to staff at all times.
• Responsible for help-desk services for school and home users.
• Develop and conduct trainings for all computer users at times that are conducive to their schedules.
• Work with the operations and technology teams to make sure that all sites conform to the standards set by FirstLine Schools.
• Develop, manage and evaluate asset management procedures including ordering, purchasing and inventory.
• Support COO in selecting, evaluating and managing contracts and vendors.
• Support COO in developing, evaluating and managing school and network wide technology plans including preparing for E-Rate and other audits
• Support COO in developing and managing school and network technology budgets.
• Assist teachers with technical needs to integrate technology resources into lessons across the curriculum.
• Ensure appropriate technology is set up for school and network events.
• Coordinate and manage responsibilities of the members of the technology team.
Position Requirements
EDUCATION & EXPERIENCE
• BA degree preferred.
• Experience with Windows; Mac preferred but nor required.
• Experience with help desk/desktop and IT service.
• Experience managing technology staff.
• Experience with school based technology (Smartboards etc.) preferred.
• MSCE certification preferred
SKILLS & ATTRIBUTES
• Ability to work on multiple tasks and prioritize in order to meet deadlines.
• Excellent attention to detail.
• Strong verbal and written communication skills.
• Ability to provide professional and courteous service.
• Experience and judgment to plan and accomplish goals.
OTHER REQUIREMENTS
• Ability to travel daily to school and network sites across the city.
• Ability to stand, sit and move between workstations, read monitors and paperwork, write on flip charts, set up audio-visual equipment, and use telephone and keyboard.

Position reports to
Chief Operating Officer
Compensation
Competitive depending upon experience
Comprehensive benefits package
To apply
Visit www.firstlineschools.org and click on “Careers”