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Sports and Recreation
Game Day Operations StaffFull-Time
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Job Description
Inclusively is partnering with a professional sports office to hire a Game Day Operations Staff.
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that connects candidates with disabilities, who may benefit from workplace accommodations, to inclusive employers. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD). Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.
Position Summary:
The Operations and Fan Engagement Game Day Staff is a part-time seasonal position(s) for the teams Business Operations and Fan Engagement Department. The purpose of this position is to assist in the preparation, coordination, and management of all affiliated games and marquee events.
What you will be doing:
- Assist the Operations Department with operational and logistical needs to effectively and efficiently manage a professional football and basketball affiliated events
- Assist the Fan Engagement Department with guest experience related matters during all home games in a timely and professional manner
- Contribute to the coordination and execution of event setup, breakdown, clean up, and conversions associated with various team-affiliated events. This execution will include marquee events, a full preparation day prior to each home game along with other potential setup days in the week leading up to games (including playoffs), and home games (including playoffs)
- Ensure proper adherence to the credentialing system for all events
- Engage with fans to provide exceptional customer service while providing an elevated fan experience at all home games and special events
- Develop and maintain an extensive knowledge base about the facilities (gate entry, ticket scanning, concession stands, seating locations, activations, amenities, etc.) to provide high-level fan satisfaction
- Provide assistance with special projects and events as needed
- Other tasks as assigned
What you’ll bring:
- Must be available to assist in the stadium set up for the upcoming season at the stadium, a full setup day prior to each home game along with other potential setup days in the week leading up to games (including playoffs), and the teams home games (including playoffs). Experience with a sports team, athletic department, and/or event operations (preferred but not required)
- Exceptional customer service and teamwork skills
- Dedication, strong work ethic, self-motivated
- Outstanding leadership and time management skills
- Superior communication, problem solving, responsiveness, follow up, and technological skills
- Flexibility to work various hours including nights, holidays and weekends
- Must be able to lift 25+ pounds
- Must be able to provide own housing and transportation
About Inclusively
Jefferson ParishCompany ProfileABOUT INCLUSIVELY:
Inclusively is a digital tech platform that connects candidates with disabilities including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), neurodivergence (e.g. autism, ADHD) and other disabilities under the ADA. Applicants with one or more of these conditions are encouraged to apply; Inclusively does not require applicants to disclose their specific disability.
